Re-routed a conniption fit into a texting fit yesterday during my lunch time. Got this blathering text message from LG’s service dept. “Hello, We are your LG Repair Liaison Team. First and foremost we want to apologize. The process to locate service in your area may take some time…Due to Covid-19, it may take some time to reach an agent on the phone…” Had 4 more exchanges with them, as there must be some sort of automated part where you select a letter to indicate your selection of options. Finally started getting human responses.
[Nearly every time I have a conversation with anyone from LG, they pull the Covid card. I’m sorry, but, completing a return authorization via computer, and sending a computer generated check should be a basic business function. No one has to do anything but type and complete forms… But, if they are going to continue to invoke the Covid excuse, well, then, two can play at that game, so…
My responses went something like "Hello, this is your LG customer who has been without a refrigerator since June 8. Due to Covid-19, I am not comfortable allowing people in my home who have traveled from areas with high infection rates. …(lecture)… Furthermore, as I have already had 6 visits from YOUR serviceman for refrigerator repairs in 2.5 years, and 4 of those being related to the linear compressor, the time for more repairs has expired. Please contact your head shed and have them issue the refund now. "
That is the shortened condensed , cleaned up version. Venting off at the “repair liaison” may not have been enough,so I sent another message to the lady at the head shed. She explained that her “dept” did not issue refunds, but she re-did the claim with the commercial invoice and already sent it Return Authorizations to move things along faster. Reading that little tidbit made life slightly better for me (and co-workers who’ve had to put up with my fits…I swear I heard one of them call me “Dragon Lady” behind my back. ) Anyways. We shall see what today brings.
Carnivoring is going well. Had coffee, hard boiled eggs, salt, 5 pieces of chicken with skin, Though, last night I was craving sweets, so I grabbed a handful of black olives (aka salt bombs) and ate them to re-route my cravings. 7 or 8 olives aren’t the end of the world. Just needed that little bit of saltiness before bed.
Not really sure about eats today. I got written in for a mid-day shift, when I was supposed to have today off. I think I may end up with a little overtime in my next check.
Rufus needs to go outside, so, I will report back later. @Fangs . … So glad you had an awesome vacation, and got to party!!! YAY!!!